Refund policy

30-day returns

You can request a return within 30 days of delivery. Velvetandpearl covers return shipping.

How to start a return

Contact us with your order number and the item you want to return so we can provide return instructions. If an item arrives damaged or incorrect, include a description of the issue.

Refunds

After we receive and approve your return, we issue the refund within 10 business days to the original payment method.

Return support

+1 (425)-864-5522
info@velvetandpearl.shop

Shipping and returns address
575 Bellevue Square
Bellevue, WA 98004
United States